Central authorities launches three new apps . defend client rights #INA

New Delhi, December 24 (.). The Central Authorities on Tuesday launched Jagriti ., Jagriti Dashboard and Jago Grahak Jago . for the safety of client rights on the event of Nationwide Client Day 2024.

Nationwide Client Day is devoted . acknowledging the rights and desires of customers and highlighting the numerous progress made by the Division in defending and empowering customers within the final 12 months.

The apps, launched by Union Client Affairs Minister Pralhad Joshi, intention . defend customers from darkish patterns.

These apps will present instruments and sources . the Division of Client Affairs . determine darkish patterns on e-commerce platforms and shortly customers can even be empowered with these instruments, the Union Minister stated through the launch at Vigyan Bhawan within the nationwide capital. Will go.

The theme of Nationwide Client Day this 12 months has been digital listening to and digital entry . client justice.

The Union Minister additional stated in his handle that digital listening to of complaints will present digital entry . justice . customers. This displays Prime Minister Narendra Modi’s dedication in guaranteeing environment friendly and accessible justice . customers.

Jaago Buyer Jaago . offers important details about all of the e-commerce URLs visited throughout a client’s on-line actions and alerts them {that a} explicit URL could also be unsafe and requires warning.

On the similar time, Jagriti app permits customers . report URLs the place they believe the presence of a number of darkish patterns, which have been declared unlawful.

These reviews are then registered as complaints with the Central Client Safety Authority (CCPA) for potential redressal and subsequent motion.

Moreover, CCPA can be additional strengthened with Jagriti Dashboard, which can be used . generate actual time reviews of e-commerce URLs when darkish patterns are current.

Aside from this, the Union Minister additionally launched the Nationwide Authorized Metrology e-Map, which reinforces transparency, effectivity and accountability in governance and operations.

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Central authorities launches three new apps . defend client rights

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